
9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the position below:
Job Title: Specialist, Business Intelligence
Job ID: IRC4490
Location: Nigeria
Job Summary
- Gather and process consumer data for input into EMTS’s overall business plan.
Principal Functions
Operational:
Gather and analyse consumer data along but not limited to the following parameters:
- Minutes of Use (MOU)
- Line activation
- Recharge trends/statistics
- Customer churn Average call duration
- Call destinations etc.
- Develop periodic business intelligence reports based on information analysed and circulate to relevant commercial units.
- Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Business Intelligence.
- Build predicative modelling on Subscriber profiling, Segmentation, forecasting, market based affinity, churn management.
- Liaise with Product and Information Department to ensure all launched products are properly developed and implemented to ease BI reporting.
- Creation and monitoring of Commercial Dashboards for C-Level Executives and various department using SAP Xcelsius and Information Design Tool (IDT).
- Gather relevant statistics on promotions and new product usage; develop preliminary performance reports and forward to the Manager, Business Intelligence for additional input.
- Liaise with IT to ensure optimal functionality of all Enterprise Warehouse tools required for data collation and reporting.
- Develop and maintain an up-to-date database of all consumer information on EMTS’s network.
- Liaise with relevant units/teams/functions in carrying out all relevant activities.
- Attend team/divisional/departmental meetings as required.
- Perform any other duties as assigned by the Manager, Business Intelligence.
Educational Requirements
- First Degree or its equivalent in a relevant discipline.
- Three (3) to five (5) years post NYSC relevant work experience.
- Strong knowledge of Microsoft Excel, Access, and PowerPoint presentation skill.
- Advance knowledge of Structured Query Language (SQL)
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Senior Engineer, Enterprise Services II
Job ID: IRC4469
Location: Nigeria
Job Summary
- Provide necessary support towards the integration/operations and maintenance of enterprise customer services, via various transmission media microwave, fiber optics and satellite
Principal Functions
- Provide high level technical support to enterprise customers, and field support engineers, in resolving outages on enterprise links
- Proffer long term solutions to repetitive enterprise links degradation affecting customer’s network quality and availability.
- Provide relevant reports for periodic availability reconciliation with enterprise customers as at when due.
- Maintain a detailed and updated database of all operational enterprise customer links.
- Coordinate the timely end to end implementation of approved capacity changes (upgrades/downgrades) on enterprise customer links.
- Attend service review meetings with enterprise customers and internal stakeholders.
- Maintain an up to date database of all the work orders for all enterprise customers.
- Provide the root cause analysis (RCA)for enterprise service outages to the NOC / customer.
- Maintain detailed reports of enterprise outages across the network.
- Provide feedback to the planning team on ways of improving enterprise customer experience based on the prevailing transmission network realities.
- Coordinate the relevant transmission operations / IPBB/ LAAS vendor teams to work together in resolving enterprise customer outages within acceptable MTTRs.
- Perform any other duties as assigned by the Manager, Fixed Transmission Operations
Educational Requirements
- First Degree in a related Engineering field
- Minimum of Four(4) years post NYSC work experience
Knowledge:
- IP/MPLS Technologies
- Telecommunications & Mobile Network Standards & Specifications
- Network Administration
Skills:
- Problem Solving / Analytical thinking
- Customer management
- Good Communication
- Teaming
Behavior:
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer Focus
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Senior Engineer, IOT & Digital Services
Job ID: IRC4470
Location: Nigeria
Job Summary
- Provide support for end to end innovative and optimal solution architecture for IoT (Internet of Things) & New Services requests ranging from IPTV, SDN/NFV,5G, MEC, Unified Communications, Cloud services, etc.
Principal Functions
- Participate in the enterprise sales cycle for IoT & new services to gather customer business needs and define technical requirements.
- Responsible for analysing, designing and developing commercially viable end-to-end IoT & new services solutions for customers based on their specifications and business needs.
- Ensure the solution portfolio/product offerings fit into the IoT & new services network architecture in terms of technology infrastructure
- Conceive, design and implement end-to-end IoT solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; Demonstrate the ability to resolve key project hurdles and assumptions by effectively utilizing available information and technical expertise.
- Apply technical expertise to find creative solutions based upon emerging IoT technologies and industry trends
- Leverage IoT subject matter/ industry expertise and in-depth knowledge of client’s IoT environment to define IoT solutions
- Design IoT solutions with AWS, Azure, GCP and client cloud environments, data storage and IoT components using event driven data.
- Ability to create detailed documents outlining IoT & new services solutions, benefits, and costs for both technical and non-technical audiences.
- Develop detailed and accurate Statements of Work that allow 9mobile Nigeria to successfully implement the solutions.
- Interface with customers and Sales staff to architect IoT & new services solution based on a variety of criteria including technical requirements, business objectives, and functionality while setting proper expectations.
- Provide network design and routing for Cloud, IoT & New services
- Work with cross functional teams on seamless design and implementation of project scope
- Responsible for providing detailed design and documentation of proposed technical solutions.
- Translate customer requirements into integrated solutions
- Provide vertical applications development including device communication/data/management, wireless connectivity, and secure web applications to connect machines with bilateral device communications.
- Experience in IoT Connectivity Protocols (Cellular – 2/3/4G, NFC, LoRaWan, Wi-Fi, MQTT, AMQP, Zigbee, Bluetooth, Web-socket, etc.)
- Exposure to real-time embedded systems, IoT Verticals (IoT connected devices, mobile technology platforms, consumer electronics, computing peripherals)
- Experience with Azure IoT stack like IoT Central, IoT Hub, DPS, Azure Edge run time
- Programming experience with Java, C,C++, Python and some embedded OS such as RTOS
- IoT solutions experience including knowledge of IoT architecture, technical framework, devices, ecosystems and implementation
Educational Requirements
- Bachelor’s Degree (BS) in Engineering, Computer Science, Data Science or a Science Technical discipline. Master’s degree (MS or MBA) preferred.
- Experience in IoT solution architecture with 5 years of experience within telecom networks, alongside IT infrastructure.
- Prior experience in a technical role within a services organization.
- Understanding of emerging IoT and Mobile technologies and communications protocols.
- Project Management Certification will be an added advantage (Prince 2 or PMP)
- Azure and/or AWS knowledge: 5 years (Required)
- IOT: 5 years(Required)
- Programming with Java, C, C++, Python: 5 years (Preferred)
- Strong Knowledge of Microsoft Office (Word, Outlook, PowerPoint, Excel and Visio)
- Experience in one or more specific IoT / embedded / M2M industry (i.e., home automation, business automation, health wearables, asset tracking, smart utilities, etc.)
- Experienced in developing connected products and implementing data solutions which interface to management systems on the edge or in the cloud, and which solve customer problems, improve efficiency, save time and/or money.
Skills:
- Logical decision-making abilities
- Ability to manage multiple projects within the established scope, budget and timeline.
- Presentation skills
- Interpersonal Skill
- Project Management
- Problem Solving
- Teaming
Behaviour:
- Passion for Excellence
- Interpersonal skills
- Teamwork
- Customer Focus
- Teach-ability
- Integrity
- Empathy
- Growth Mindset
How to Apply
Interested and qualified candidates should:
Click here to apply
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Important Notes
- The above statements are intended to describe the general nature and level of work to be performed by people assigned to this job.
- They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
- All personnel may be required to perform other responsibilities in addition to those specified from time to time, as needed.
- We do not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
- Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
- We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices
- Our people are all equally gifted in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours, Are you ready to inspire us with your ideas?
- We encourage all applicants to apply and does not practice any discrimination in any recruitment process.
- Applications submitted after the deadline will not be considered.
- Due to the urgency of the position, we have the right to recruit a candidate who matches the required profile before the above deadline
- Only qualified candidates will be invited for interview
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